A GOOD TRIP STARTS WITH THE RIGHT INFORMATION
Local travel advisors based in the Riviera Maya. Working hand in hand with travel agencies to enhance their travelers’ experience
(and create new revenue opportunities)
Travel advisory agency
We support travelers before and during their stay in the Mexican Caribbean so they arrive informed, safe, and confident. We offer a 25 min video call to provide essential information and personalized travel guidance. During this session, we help travelers plan their stay and choose the tours and experiences that best fit their trip.
60% OF TOURISTS ARRIVE AT THEIR DESTINATION WITHOUT PROPER INFORMATION
WHAT MANY TRAVELERS EXPERIENCE TODAY:
They fall into scams from the moment they arrive, especially at the airport and with transportation.
They arrive without knowing basic local rules, which can lead to fines, legal issues, or risky situations.
They miss iconic places and must-see experiences due to lack of information.
There are too many tour and activity options, which creates confusion; they don’t know what to choose and realize too late what they should have booked in advance.
The best tours have limited availability and already fully booked by the time they hear about them.
They waste valuable vacation time trying to figure out what to do once they arrive.
They end up buying cheap street tours with no transportation, no insurance, poor organization, low-quality services, or sometimes tours that don’t even exist.
ALL OF THIS CAN BE AVOIDED
Most of these problems can be prevented. They do not depend on the destination or on luck.
They depend on having the right information, at the right time.
For travelers, it is very difficult to know which companies are truly
licensed, insured, and operating in compliance with the law. In that process, both the traveler and the travel agency lose. A single conversation before the trip allows travelers to anticipate risks, avoid common mistakes, and make better decisions from day one.
In just 25 min, a well-informed traveler can completely change the way they experience their vacation, making the most of it from the very first moment and avoiding unnecessary problems.
WHAT TRAVELERS REALLY WANT
Enjoy their vacation
Arrive prepared, without stress or improvisation, and make the most of each day without wasting time on avoidable mistakes.
Personalized attention
Receive recommendations tailored to their trip, their pace, their interests, and their budget.
Safety and peace of mind
Know what to do and what to avoid, recognize risky situations, and make confident decisions from day one.
Clear and simple information
Have the right information, explained in a straightforward way, without spending hours searching online or comparing unreliable options.
WHAT IS GOODXPERIENCE?
GoodXperience is building a new generation of certified local travel advisors, specialized in:
✅ Tours and experiences
✅ Must-see places
✅ Safety advice
✅ Common mistakes travelers should avoid
Our mission is simple: to help travelers start their vacation with the right information, so they can make better decisions at the right time.
Because the best promotion for Mexico is happy travelers who recommend it to the people they care about.
Jonathan López
At GoodXperience, we have a very clear vision: the experience should not start at the destination, it should start before the trip.
GoodXperience was born from real, on-the-ground experience. Jonathan López, founder and CEO, has over 20 years of experience in the tourism industry and more than 10 years working closely with DMCs across markets such as South America, the United States, Canada, and Spain.
He has worked with leading brands including Air Canada, Sunwing, WestJet, JetBlue, American Airlines, Expedia, BestDay, Falabella, and Despegar. This background allowed him to understand how travelers arrive at their destination and where the value of the service is often lost.
That is why, at GoodXperience, we support travelers before and during their stay, providing essential information and practical recommendations so they can make better use of their time and avoid scams.
HOW DOES THE GOODXPERIENCE SOLUTION WORK?
Video call
We offer a 25 min video call before the trip with a certified travel advisor.
Information
Clear and complete information about the most iconic places and must-do activities.
Safety advice
Practical safety tips to avoid scams, risky situations, and common mistakes.
Personalized guidance
Access to a catalog of over 100 tours and excursions, and support to help travelers plan their stay more effectively.
🎁 At the end of the session, we offer a complimentary welcome tour.
In one single conversation, travelers get:
Key information that is usually learned too late.
Practical advice to avoid the 5 most common mistakes at the destination.
12 basic rules for safety and proper behavior in Mexico.
Local recommendations tailored to their type of trip.
Clear guidance to avoid wasting time and money during their vacation.
Help choosing quality experiences.
Peace of mind from day one.
A small step before the trip that completely changes the travel experience at the destination.
OUR COMMITMENT
SAFETY AND QUALITY
Safety and quality are non-negotiable.
Authorized operators
Valid insurance and permits
Tours approved by hotels and local authorities
Carefully selected providers
Every recommendation is designed to protect the traveler and ensure a reliable, high-quality experience..
20 years
of experience in tourism
73 000+
happy travelers
109+
tours and experiences
94%
tours and experiences
20 años
de experiencia en el turismo
73 000+
Clientes felizes
109+
Tours y Xperiencias
94%
de satisfacción
WHAT DO OUR CLIENTS SAY?
Google Reviews
An incredible experience from start to finish. I booked the Xplor adventure with Maurine and Jonathan, and everything was perfect. From the very first contact, they were extremely kind, attentive, and professional. They helped me with every detail of the tour, including schedules and transportation, and stayed in touch the entire time to make sure everything went smoothly. Thanks to them, I was able to enjoy the park without any worries, everything was very well organized, with that personal touch that truly makes the difference. You can tell they genuinely love what they do and know the area extremely well. I 100% recommend their tours if you want to enjoy authentic, safe, and fun experiences in Mexico.
An incredible experience! Very attentive service, always taking care of every detail, punctual, and I was treated wonderfully. Highly recommended, and I will definitely choose them again on my next visit.
It was an unforgettable experience! the organization was top-notch. The team is super organized, takes you to the best spots, and coordinates the timing perfectly. We felt like we did it all, had so much fun, and experienced the best things in Quintana Roo. Thank you so much! We will be back soon again!
A personalized and truly authentic experience! I absolutely loved discovering Good Xperience. They offer a free 30-minute video call, with no obligation to buy anything, just to get to know you and understand what kind of adventure you really want to live during your stay in the Quintana Roo. From this friendly and personalized chat, they recommend the best excursions perfectly suited to your profile, budget, and desires. And the best part? At the end of the call, they already offer you a free excursion! 🎁 After that, it’s totally up to you if you want to book more experiences with them. The team is professional, kind, and genuinely passionate. It’s rare to find people so honest and dedicated. Honestly, Good Experience truly lives up to its name a really good experience, human and tailor-made ❤️
We had a great experience. They provided information that no one else could give us, and we truly believe this is the best way to approach a trip when arriving in the Riviera Maya. Warm, human service, trust, and a genuine willingness to make sure everything went perfectly. Thank you!
It was a great experience visiting Xcaret with GoodXperience. It exceeded our expectations, and their attention throughout the entire experience was outstanding.
THE SAD REALITY OF A TOURISM MODEL THAT IS BEING LOST
Over the years, we have observed a very clear trend in the tourism industry: there are more sales, but less service.
As large wholesale agencies continue to grow, pre-trip and personalized service decreases.
There are more intermediaries, less information, less guidance, and more mistakes in travelers’ decision-making.
At GoodXperience, we bring back the traditional values of customer service, combined with modern technology and digital tools.
A human, close, and efficient service, adapted to the way people travel today.
BENEFITS FOR TRAVEL AGENCIES
Offer your clients a better destination experience while creating new revenue opportunities.
For travel agencies, GoodXperience acts as a strategic partner on the ground.
✅ Direct & reliable contact at the destination
✅ Better information for your clients
✅ Premium service without operational workload
✅ Real differentiation from other agencies
✅ More relaxed and satisfied clients
✅ Up to 10% commission on tours and excursions
✅ Greater control over your clients’ destination experience
Beyond commissions, agencies also offer their clients a personalized travel advisory service that normally has a value of USD 27, completely free as an official partner.
HOW TO COLLABORATE WITH GOODXPERIENCE
Step 1 – Schedule a video call
The first step is getting to know each other. We schedule a short video call to present the service, answer your questions, and confirm whether this collaboration is a good fit for your agency.
Step 2 – Register as a partner
If you decide to move forward, you can register as a partner in just a few minutes by completing the form below with your agency name, email address, and phone number.
Step 3 – Receive your personalized partner link
Once registered, you will receive your personalized partner link, which gives you direct access to the GoodXperience booking calendar for your clients. This link automatically identifies your travelers and ensures proper tracking and commissions.
Step 4 – Book advisory calls for your clients
Each time one of your clients travels to Cancún, Tulum, or the Riviera Maya, you can introduce us as your trusted advisors and on-the-ground partners, and directly book a travel advisory video call for them using your partner link.
Step 5 – Receive your monthly commissions
When your clients book tours or excursions with GoodXperience, your agency earns up to 10% commission. Commissions are calculated clearly and transparently and paid out monthly, with no additional management required on your side.
Let’s schedule a video call
A 10 min video call to get to know each other, answer your questions, and see if this collaboration is a good fit.
JOIN THE GOODXPERIENCE PARTNER PROGRAM
An additional service for your clients.
New revenue opportunities for your agency.
A simple, transparent collaboration model with no operational workload.
Everything you need to enjoy Cancun & Riviera Maya without wasting time or making the wrong choices.
Sign up to receive your personalized partner link
and start scheduling advisory calls for your clients traveling to the Mexican Caribbean.
A GOOD TRIP STARTS WITH GOOD INFORMATION
©GoodXperience_2026
Video llamada de 10 min para conocernos